Privacy
Plain English, because you should be able to read it in two minutes. Last updated 12 September 2026.
What this site keeps, and where
- In your own browser only: which sessions you marked as finished, the organisation and role you typed on the enrolment page, and your scores and missed questions on the practice papers. This is kept in your browser’s local storage so your progress page works. It never leaves your device unless you are signed in. Clearing your browser data deletes it.
- When you sign in: your name and email address from your Google account, the organisation and role you gave, the documents you upload for marking, your marks, the written feedback letters, and your paper results. These are kept so your work can be marked, your progress shown to you, your completion gift sent, and your certificate issued in your name.
- Your assignments describe your own organisation, so please write them at the level of the loss, the process and the size of the number. Do not paste contracts, client or customer names, patient records or anything under NDA. The programme teaches this rule about public AI tools and holds itself to it.
- No payments. The programme is free and there is no checkout, so no card details exist to store. Your completion gift is delivered as a single-use discount code redeemed at an external checkout that takes the total to zero; that provider’s own terms apply to the redemption.
- Coach Ritchie, the AI study assistant, sends the questions you type to an AI service to generate an answer. Do not type passwords, credentials or anyone’s personal information into it.
What we do not do
- We do not sell your data or share it with advertisers.
- We do not use advertising or tracking cookies.
- We do not publish your work, your charter or your marks, and we do not share what you write about your organisation with anyone.
Your rights
You can ask for a copy of what we hold about you, ask for it to be corrected, or ask for it to be deleted, at any time. Deleting your record ends your enrolment and removes your marks, letters and charter sections. Use the contact address in the footer of this page.