
Hello — I am Coach Ritchie. I am the AI assistant for this programme. Ritchie Wingo built me, and your work is marked against the rubric he published; anything that falls below the mark to continue, he reviews himself, because that is the point at which a person needs help rather than a score. I am here for the moments in between, when the steering committee meets on Monday and you want to argue a point through with someone first.
Ten sessions, twenty-five minutes a day, two weeks. Between the refinery gate and the customer sit nominations, pipelines, jetties, storage tanks, loading arms, trucks, invoices and payments, and each handover can weaken the evidence needed for the next. A terminal is a system for preserving product quality, managing custody, coordinating movement and supporting commitments. Artificial intelligence can help interpret evidence and evaluate choices; leadership must provide the authority, funding and operating discipline that turn those choices into results. This programme teaches you to begin with a decision that matters, establish the evidence and the simpler alternative, bound the application’s authority, test the response and reconcile the result.
Every assignment is about your company and the one unresolved decision you carry, and every assignment comes back with a written letter: what holds up and why, and where something is thin, exactly where to look. By Session 10 you will hold a signed Terminal Game Plan for that decision, with the board scorecard and acceptance gates completed on evidence.
Ask me anything as you work and I will help you think it through, but I will not write your plan for you, I do not give investment, legal or engineering advice, and I switch myself off while you sit a quiz or an exam.
There is nothing to buy and no licence key to redeem. You sign in with your Google account so that your work can be marked and returned to you, your progress page follows you between devices, and your certificate can be issued in your own name.
With your Google account. Name, email, the company you work for and your role — that is the whole enrolment.
The product has left the refinery: the six frameworks and the four ledgers. Name your company and the one decision you will carry.
Twenty-five minutes, then one written assignment. It is marked against a published rubric and comes back as a letter.
You assemble and sign your Terminal Game Plan, sit the final, and your certificate is issued.
Already started? Open my progress page → · Just looking? Read Week 1 →
This programme assumes you are not a data scientist and do not intend to become one. It ends with you able to ask of any AI proposal what decision it changes, who owns the action, what evidence shows it worked — and to choose a simpler method, a repaired instrument or a clearer decision right when that is the better answer.
Map the actual supply route, find where value is lost, and define the operating model before the software model.
Identity, measurement basis, event and posting time, and the four ledgers reconciled at an agreed boundary.
Custody evidence that supports the invoice, and exceptions treated as invitations to investigate, not verdicts.
Tank allocation and berth readiness with forecast ranges, and engineering limits kept apart from commercial preferences.
The whole dispatch journey, equipment integrity within competent authority, and delivery that ends in collected value.
Quality release and process safety bounded by authority. An AI inventory forecast is not an overfill safeguard.
A governance record for every application, analysis kept apart from operational control, and permission set action by action.
Working capital without double counting, a team that can sustain the routine, and ninety days that end in a decision.
| It is written for | It is not written for |
|---|---|
| Executives of Nigerian petroleum storage, terminal, depot, marine terminal, logistics and distribution businesses | Engineers looking for model-building or coding work — that is a different course |
| Managing directors and executive and non-executive directors who sign the cheque and remain accountable for the result | Anyone looking for legal, investment or engineering advice on a specific facility |
| Terminal and depot managers, measurement specialists, marine coordinators and maintenance leaders whose decisions the plan depends on | Anyone wanting a certificate without writing about a real company |
| Commercial, finance, technology and risk leaders who must test what an AI claim is worth | Anyone expecting twenty minutes of video and a pass |
This programme does not end in a folder of notes. In Session 1 you name your company and one unresolved decision — its product, facility, customer commitment and review date — and every session after that writes one section of a single document — your Terminal Game Plan — around it. By Session 10 you assemble and sign it. Written properly, it is the paper you table at your next executive committee or board meeting.
| Week | Sections you write |
|---|---|
| Week 1 The Inflection, the Evidence Foundation and First Applications | 1. Section 1 — Our company, its terminal archetype, the one decision we will carry, and where its loop breaks. 2. Section 2 — The value map for our decision, the operating model behind it and the review that will own it. 3. Section 3 — The evidence our decision needs and the four ledgers that must reconcile around it. 4. Section 4 — Our custody evidence and the route by which an exception becomes a supported finding. 5. Section 5 — Our schedule and readiness plan: confirmed constraints, forecast ranges and accountable handovers. |
| Week 2 Applications, Trust, Capital and the Leadership Mandate | 6. Section 6 — The real dispatch constraint and the integrity authority our decision must respect. 7. Section 7 — From release to accepted delivery: our quality authority and the safeguards AI will not replace. 8. Section 8 — The governance record and permission by action for our application. 9. Section 9 — The economics of our decision without double counting, and the team that sustains it. 10. The assembled, signed Terminal Game Plan. |
This programme is free, and nothing is upsold to you inside it. When you finish, you receive an ERW CommandTerminal certificate of completion in your own name — issued on a pass, not on attendance.
| To receive it | What that means |
|---|---|
| Every assignment passed | Sessions 1 to 9, each marked at 70 or above against its published rubric. Work below the mark comes back with what to fix; resubmit and the new mark replaces the old one. |
| The capstone passed | Your signed Terminal Game Plan, Session 10, marked at 70 or above. |
| The Final Exam passed | Fifteen questions, three of them rebuilt from your own earlier mistakes, at 70 or above. |
The certificate is emailed to the Google address you signed in with. It certifies completion of an ERW leadership programme; it is not a professional licence, an engineering qualification or a university award.
Only people who have finished the programme can write one — the Session 10 capstone passed and the marked Final passed, both recorded by the server rather than by anyone’s say-so. They are shown exactly as written, never solicited and never edited.
One session a day, twenty-five minutes. Each one teaches part of the doctrine and makes you use it on your own company.
Every session ends in a written assignment — a diagnosis, a value map, a pilot design, a plan section. Four hundred to nine hundred words.
Against the rubric printed under the assignment. A written letter comes back, usually within minutes.
Session 10 assembles nine sections into one document, then the final exam — three of whose questions are rebuilt from your own mistakes.
No mystery, and no waiting days for a mark. Here is the whole loop.
One document per session — Word or Google Docs — with the first line reading Session: N. Your own company, your own numbers.
Against that session’s published rubric, criterion by criterion. The same rubric every time, for everybody.
Not a score — a letter naming what holds up, what is asserted without evidence, and exactly where to look to fix it.
Your mark joins your progress page and the corrected section goes into your plan, so Session 10 is assembly rather than writing.
An illustration of the letter format, using Session 3’s real rubric.
| Criterion | Awarded |
|---|---|
| Lists the evidence the decision needs, including identity, basis, event and posting time, and status | 24 / 25 |
| Names a real disagreement between two records with a plausible cause and no presumption of fault | 19 / 20 |
| Sets out all four ledgers with owners by role, the linking identifier and the correction approver | 20 / 35 |
| States the current residual reporting practice honestly, including denominator and netting | 16 / 20 |
Two weeks. Five sessions a week, twenty-five minutes each, at whatever pace your diary allows. Every session ends in one written assignment about your own company, and every assignment becomes a section of your Terminal Game Plan.
Five papers, marked the moment you submit, every question returned with the reasoning behind it. Two pop quizzes of five questions, two practice exams of fifteen, and a fifteen-question final. You are never left to guess when to sit one: the session that opens a paper says so, prints the paper beside its assignment, and flags itself on the session tab — and your progress page always names the paper due now. Closed book, no notes, and Coach Ritchie switches himself off while you sit one. Pass mark 70 — and you may resit the practice papers as often as you like.
5 questions · after Session 3
15 questions · after Session 5, closing Week 1
5 questions · after Session 8
15 questions · after Session 9, before the final
15 questions · in Session 10
Nine sections written one per session, assembled and signed in Session 10: the one decision you carry and where its loop breaks, the value map and operating model around it, the evidence and the four ledgers, custody and exception investigation, the schedule and its readiness, the dispatch constraint and integrity authority, delivery, quality and the safeguards, the governance record and permissions, and the economics and the team — laid out as ninety days with the pilot charter, the board scorecard and the acceptance gates.
The Intelligent Terminal — An Operating Doctrine for AI in Petroleum Storage, Logistics and Distribution. A compact executive book: a reader’s toolkit of six frameworks and seventeen chapters in six parts — the inflection; the evidence foundation; applications that change the operation; trust, control and authority; capital and people; and the leadership mandate. It follows product from the refinery gate to the customer: tanks and the four ledgers, custody, losses, scheduling, berths, gantries, equipment, distribution, quality and safety, governance, agents, working capital and local capability.
These 10 sessions teach the doctrine and make you use it. The book carries what twenty-five minutes cannot: every chapter in full with its worked examples, the executive operating templates and working records, the board review and decision discipline, and the source list behind its references.
Nothing in this programme depends on buying it. Every session, paper and certificate is free whether you own the book or not.
The whole programme on one printable page — the six frameworks, the four ledgers, the ninety days, the twelve leadership priorities and the board scorecard. Keep it beside you from Week 1.
The document every assignment is written in — opens in Word or Google Docs, with the first line already correct.
Read the first session before you sign in, and decide for yourself whether the rest is worth two weeks.
Your marks, your letters, your plan sections and your paper results, in one place.
| Question | Answer |
|---|---|
| Is it really free? | Yes. No card, no key, no paid tier. The certificate is free too. The book is available separately for anyone who wants the full chapters, figures and sources, and nothing in the programme depends on it. |
| How much time, honestly? | Twenty-five minutes of reading and thirty to sixty minutes of writing per session. Call it five to eight hours over two weeks, and rather more if you do the capstone properly. |
| Do I need a technical background? | No. The technical sessions teach you what to ask, not how to build. You need a real company, a real decision, and the willingness to look at both honestly. |
| Is this specific to petroleum storage and distribution? | Yes. It is written for Nigerian terminals, depots, tank farms, marine terminals and the businesses that move product to the customer — from the refinery gate to accepted delivery and collected cash. Every session sets a case on the product and its movement — tanks, berth, gantry, trucks, measurement and equipment — beside the same decision on the side of ownership and value: entitlement, custody, the customer, the invoice, the cash and the board. |
| Is this investment or legal advice? | No. It is an operating doctrine for leaders. Figures and references are taught only as the book states and sources them. |
| Can my leadership team do it together? | Yes, and it works better that way — but each person signs in and submits their own work, because the plan is only useful if it is argued over. |
| What if I miss a week? | Nothing happens. There are no cohort dates and no deadlines. Your progress waits for you. |
| Who marks it? | It is marked against R. Wingo’s published rubric, criterion by criterion, the same way every time. Anything that comes out below the mark to continue, he reviews himself before it reaches you. Coach Ritchie helps you think; he does not mark and he does not write your plan. |