ERW CommandAI

THE AI LEADERSHIP PROGRAMME

AI is not another IT project. It is your operating model.

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20-Session Programme · 25 Minutes Per Day · Free · For sitting executives
WEEK 4 OF 4 · THE NINETY DAYS THAT PROVE IT · SESSIONS 16–20 · WORK AT YOUR OWN PACE
This week’s assessments: Pop Quiz 4 — The Ninety Days after Session 18 · Practice Exam 4 — Full Syllabus after Session 19 · Final Exam in Session 20
By Session 20: you hold a signed 90-Day AI Operating Model Charter for your own organisation · Every assignment marked against a published rubric · Pass mark 70
Execution · Days 1–30SESSION 16
Days 1–30: The Diagnostic That Does Not Flatter Anyone
Session 16 of 20 · 25-Minute Module

Why This Matters

The first thirty days cannot be presented as progress. Nothing is demonstrated at the end of them — only an honest account of where your business loses money and what data you cannot trust. I have read diagnostics written to protect three senior people, and they cost their company a year. This session gives you the instrument instead: small teams, one question each, a fixed end date, and one page of findings you can compare across the business. Commission it properly and the next sixty days almost design themselves.

25-Minute Module
5:00 – 11:00
Small teams, one question, a fixed end date
  • You do not run this yourself. You deploy a rapid-assessment team: a sponsor, a team lead, an operations person with the ground truth, a data lead, one domain specialist. Seven to fourteen working days, one problem.
  • Its charter is written before it deploys: the mandate as a single question, the scope in and out, the timebox, the access needed, and the date you will decide.
  • Then the rules of engagement. Time-boxed — the sprint ends on the report date, finished or not. Evidence over opinion. Quantify the value. One problem at a time. Standard format. End in Go, Hold or Stop.
Write the decision date into the charter before the team starts. A finding with no scheduled decision becomes a document.
18:00 – 22:00
Your job, and the three words you will use
  • THE DOCTRINE

    You own the what and the whether. The team owns the how and the how-much. Neither does the other's job.

  • Three things only you can do: commission it with real access, protect it from politics, read it honestly. Soften one finding on its way to your desk and you no longer own an instrument.
  • RecommendationWhat it meansWhat you do next
    GoValue quantified, data adequateFund the pilot at the next gate
    HoldValue real, a precondition missingFund the precondition, not the pilot
    StopValue too small, or the data cannot support itSay so in writing and release the team
Hold is the most useful of the three words and the least used. Stalled programmes are full of pilots that should have been holds.
Key Terms

Rapid-assessment team

A small, cross-functional, time-boxed team on exactly one problem, existing to assess, quantify and recommend rather than to build.

Timebox

A fixed start and report date agreed before work begins. The sprint ends on the report date, and any remaining gap is reported as a finding.

Self-Check — Before You Submit
1. A team returns a scored current state, three well-evidenced findings and a clear recommended pilot. The value-at-stake line reads “significant”. What do you do?
  • A. Approve the pilot, since the findings are well evidenced
  • B. Score it into the portfolio using a provisional value you set
  • C. Send it back: the work is not finished until value is quantified in a real unit
  • D. Reject the recommendation and stop the initiative
C. Send it back: the work is not finished until value is quantified in a real unit — An unpriced finding cannot be ranked against anything else. Approving on the strength of the evidence is the tempting error: a loss you have not priced still leaves you funding on instinct.
2. What is the deliverable of Days 1–30?
  • A. An AI Readiness Diagnostic answering five questions about the current state
  • B. A prioritised portfolio with the first three initiatives named
  • C. A signed pilot charter with a baseline and two named owners
  • D. A vendor shortlist and a target architecture
A. An AI Readiness Diagnostic answering five questions about the current state — The portfolio belongs to Days 31–60 and the charter to Days 61–90, each depending on the diagnostic before it. Naming the vendor first commits money before anyone knows where value leaks.
3. A report is due Friday. On Wednesday the function being assessed asks for three more weeks so the picture can be complete. What do you do?
  • A. Grant it, because an incomplete diagnostic is worse than a late one
  • B. Hold the report date and publish what the team has, with the gaps named as findings
  • C. Move the sprint to another function and return later
  • D. Extend by one week as a compromise
B. Hold the report date and publish what the team has, with the gaps named as findings — The sprint ends on the report date, finished or not, and a gap is itself a finding. Extending to complete the picture turns a diagnostic into a consultation, and the request comes from the most exposed function.

Today’s Assignment

Run a compressed diagnostic on one area of your own organisation and write it up as the one-page findings report.
  • Choose one area where you believe value is leaking: one asset, one process, one function, one customer segment.
  • Name the team you would deploy by role, and by name where you can, with the timebox and the decision date you would set.
  • Score the current state and write the evidence beside each score. A score with nothing beside it earns nothing.
  • Quantify the value at stake in your own unit per month and name the record it came from. Then name the data gaps, including data you would not trust, and who would own each.
  • Close with one bounded pilot in a single sentence, a recommendation of Go, Hold or Stop, and the honest paragraph: the finding your organisation would find uncomfortable, and who would try to soften it. Four hundred to nine hundred words.
YOUR CHARTER

Section 16 — Our diagnostic findings and the value at stake.

How this is marked — the rubric
Quantifies value at stake in a real unit per period and names the record it came from30
Scores the current state with specific evidence — a record, a log or a reconciliation, not an opinion25
Names the data gaps and a prospective owner by role for each20
Ends with one bounded pilot in a single sentence and an unambiguous Go, Hold or Stop15
Includes the honest paragraph naming the uncomfortable finding10
Total · pass mark 70100
Submitting session 16
Write your answer in Word or Google Docs. The first line must read Session: 16, or the submission is refused. Upload the Word file (.docx), or switch to the Google Doc tab and paste your document’s share link.
Marked against the rubric above and returned as a written letter, saved to your progress page. Do not submit until you have passed the self-check above.
Capabilities Covered
Diagnostic commissioningEvidence over opinionValue quantificationTimebox disciplineGo, Hold or Stop
Tick it once you have submitted.Next: Session 17 →
Execution · Days 31–60SESSION 17
Days 31–60: Designing the Operating Model and Choosing What to Fund
Session 17 of 20 · 25-Minute Module

Why This Matters

This is the session where AI stops being a conversation and becomes a budget line. By the end of Days 31–60 you must be able to say in public which three things your organisation is doing first, and why those three rather than the nine others people are enthusiastic about. Most executives make that choice on advocacy: whoever presented last, or loudest. I would rather you made it on arithmetic you can show, using weights you fixed before you saw the candidates. Unlike advocacy, it survives a board challenge.

25-Minute Module
4:00 – 9:00
Five criteria, and what each is weighted
  • Every candidate is scored 1 to 5 on five criteria, and those scores collapse into one priority score.
  • CriterionWhat it measuresWeight
    ValueImpact on output, cost, safety, emissions or revenue35%
    ReadinessCan we do it now? The diagnostic score, not the ambition20%
    SpeedHow fast to a measurable result20%
    Strategic fitAlignment with stated company priorities15%
    Risk, invertedLower delivery, safety and reputational risk scores higher10%
  • The shape of the weights is the argument. Value dominates but cannot win alone, because readiness and speed together outweigh it, 0.40 against 0.35: a brilliant thing you cannot yet do is worth less than a good thing you can do this quarter.
  • Risk is the only inverted criterion: scored 5 it contributes (6 – 5) x 0.10, scored 1 it contributes (6 – 1) x 0.10. Risk is managed by the gates, not by refusing to score.
Readiness is the criterion people inflate. Take it from the diagnostic, not from the pitch.
16:00 – 21:00
Where you start, and where you never start
  • Now plot value against readiness. Quick wins — high value, high readiness: fund now. Foundations — modest value, but they unlock what sits above: fund to unlock. Big bets — high value, low readiness: stage-gate, never fund in one tranche. Park — do not start here, however good the demonstration.
  • THE DOCTRINE

    Never more than three initiatives in active pilot at once. Finish them, bank the value, prove the credibility, then take the next three. Spreading thin is the most common way a transformation stalls.

  • ENERGY · THE WORKED CASE
    • Illustrative: an operator ranked loss attribution, failure prediction and tender compliance first. The digital twin scored high on value and low on readiness, so it became a foundation: reconcile the as-built record and it is fundable next quarter.
    OUTSIDE ENERGY · THE PARALLEL
    • Illustrative: a bank's most exciting candidate, an autonomous pricing engine, had the highest value and the lowest readiness. It was stage-gated as a big bet, and a data contract on the pricing inputs was funded instead.
When the fourth good idea arrives, and it will, the answer is not no. It is next.
Key Terms

Readiness

Whether the organisation can do this now — the data, the owner, the workflow, the skills — taken from the diagnostic rather than from the proposal seeking funding.

Stage gate

A scheduled point at which money is released or withheld. There are four — Deploy, Findings, Pilot Go, Scale Go — and Scale Go requires a measured result.

Self-Check — Before You Submit
1. A candidate scores value 4, readiness 3, speed 3, strategic fit 4 and risk 2. What is its priority score?
  • A. 3.20
  • B. 3.60
  • C. 3.40
  • D. 4.00
B. 3.60 — 1.40 plus 0.60 plus 0.60 plus 0.60 plus 0.40 is 3.60. The trap is the risk term: inverted, a score of 2 contributes (6 – 2) x 0.10, which is 0.40 and not 0.20. Forgetting the inversion flatters the dangerous candidates.
2. Your highest-value candidate scores 1 for readiness: its data has no owner and no agreed definition. A senior sponsor wants it in the first three. What do you do?
  • A. Put it in the first three, since value carries the heaviest weight
  • B. Park it, because low readiness means it should not be attempted
  • C. Fund the foundation that raises its readiness, and stage-gate the candidate as a big bet
  • D. Rescore readiness upwards to reflect the sponsor's commitment
C. Fund the foundation that raises its readiness, and stage-gate the candidate as a big bet — High value with low readiness is a big bet: fund the foundation that unlocks it and govern the bet through the gates. Putting it straight into the first three loses a year, and rescoring to please a sponsor destroys the engine's purpose.
3. What does Gate 2 release?
  • A. Funding for the ninety-day pilot of a top-ranked opportunity
  • B. Approval to scale and standardise a proven pilot
  • C. The mandate to deploy a rapid-assessment team
  • D. Sign-off of the annual technology budget
A. Funding for the ninety-day pilot of a top-ranked opportunity — Gate 2 is Pilot Go, the money to run the pilot. Scale comes at Gate 3 and only on a measured result. Confusing the two is how an unproven pilot becomes an enterprise rollout.

Today’s Assignment

Score at least six candidates from your own organisation through the prioritisation engine, show the arithmetic, and name the three that will run first.
  • List at least six real candidates from your own business. Real means someone has proposed it, or you know the loss it addresses.
  • Score each 1 to 5 on value, readiness, speed, strategic fit and risk, with one line justifying the value score and one the readiness score.
  • Compute the priority score with the weights exactly as taught, and show the arithmetic in full for at least two candidates.
  • Rank the list, then label every candidate a quick win, a foundation, a big bet or park.
  • Name the three that will run first under the Rule of Three, then the candidate your organisation is most enthusiastic about that did not make the three, and who you must tell. Close with the date of your next Gate 1 review. Four hundred to nine hundred words.
YOUR CHARTER

Section 17 — Our ranked portfolio and the first three we will run.

How this is marked — the rubric
Six or more real candidates from the student's own organisation scored on all five criteria, with a justification for each value and readiness score30
Priority score computed with the exact weights, including the inverted risk term, and the arithmetic shown for at least two candidates30
Ranked portfolio with every candidate labelled quick win, foundation, big bet or park20
Names the first three under the Rule of Three, plus the excluded enthusiasm and the person who must be told20
Total · pass mark 70100
Submitting session 17
Write your answer in Word or Google Docs. The first line must read Session: 17, or the submission is refused. Upload the Word file (.docx), or switch to the Google Doc tab and paste your document’s share link.
Marked against the rubric above and returned as a written letter, saved to your progress page. Do not submit until you have passed the self-check above.
Capabilities Covered
Portfolio prioritisationWeighted scoringThe Rule of ThreeStage-gate controlFunding discipline
Tick it once you have submitted.Next: Session 18 →
Execution · Days 61–90SESSION 18
Days 61–90: Pilots That Carry a Number
Session 18 of 20 · 25-Minute Module

Why This Matters

Ninety days ends in one of two places. Either you can stand in front of your board and say what moved, by how much, against what it was before — or you can show them a screen. The screen is the more common outcome, and it is not a failure of technology. It is a failure to write the number down before the work started. This session is about the document that prevents it: a pilot charter carrying a baseline, two named owners and a decision date. One page, one afternoon, and the whole difference between a pilot and a demonstration.

25-Minute Module
4:00 – 12:00
The charter, field by field
  • Every pilot carries a charter, agreed before work begins and signed by the sponsor. Nine fields, each closing a specific way that pilots fail.
  • FieldWhat it must containHow it fails
    The problemThe decision it will improve, in one sentenceWritten as a technology
    Business ownerAccountable for the outcome, by role and nameA committee
    Data ownerAccountable for the data and its definitionAssumed to be IT
    Metric and baselineOne metric, its current value, source, periodA target with no starting point
    TimelineStart, 30-day checkpoint, Day-90 decisionOpen-ended
    BudgetThe cost, including internal timeOnly the licence fee
    Risk and controlConsequence class, approval point, undoDeferred until it works
    Executive sponsorYou, by name, able to clear a blockerA signature with no time behind it
  • The ninth field is what the other eight serve: the measured outcome at Day 90, against the baseline. Where a proposal cannot fill a field in, that empty field is the finding.
Read the charter aloud in the steering meeting. Any field that cannot be read without hedging is not agreed.
17:00 – 21:00
The checkpoint, and what Day 90 means
  • At thirty days you are not asking whether it works. You ask whether the data is flowing, the workflow is being used, and the baseline still holds. Most pilots that fail at Day 90 were failing one of those at Day 30.
  • THE DOCTRINE

    Prove has four parts at Day 90: it ran live, the impact was measured against the baseline, the decisions were owned and actioned, and the value was documented.

  • Day-90 decisionWhat it meansWhat you do
    ContinueThe number moved and the pattern heldRun it on and prepare the Gate 3 case
    ExpandThe pattern is replicableStandardise it and take it to the next asset
    AdjustThe workflow is right, the instrument is notOne bounded revision with a new decision date
    StopThe number did not moveStop cleanly, write what you learned, release the people
  • Stopping well is rarer than starting. A pilot killed in public at Day 90, with the reason stated, protects every pilot after it. And before Day 90, write down what would have to be true to run this on the second asset.
Put the Day-90 decision date in your own diary. Pilots survive on the sponsor's calendar.
Key Terms

Baseline

The current value of the metric a pilot will move, with its source and period, recorded before work starts. Without it, improvement cannot be claimed, only asserted.

Demonstration

Work that shows a capability without measuring a business outcome. It may be impressive, and it does not compound, because nothing in it can be banked or replicated.

Self-Check — Before You Submit
1. At Day 90 the pilot has run live and adoption is high, but the metric has not moved against the baseline. The team asks for three more months. What is the disciplined response?
  • A. Grant the extension, because adoption is a leading indicator
  • B. Scale it anyway, since the workflow is demonstrably used
  • C. Decide: one bounded adjustment with a new decision date, or stop cleanly and write down what you learned
  • D. Replace the metric with the adoption figure and report that
C. Decide: one bounded adjustment with a new decision date, or stop cleanly and write down what you learned — Day 90 exists to force a decision: continue, expand, adjust or stop. An open extension turns a pilot into a project nobody chose, and high adoption of a workflow that moves nothing is an activity metric standing in for an outcome.
2. Which of these makes a piece of work a demonstration rather than a pilot?
  • A. It has no measured business outcome against a baseline
  • B. It runs on a single asset rather than across the business
  • C. It keeps a human in the loop on every consequential decision
  • D. It is delivered alongside an external implementation partner
A. It has no measured business outcome against a baseline — The rule is about measurement, not scale, autonomy or sourcing. A one-asset pilot with a human in every loop is a good pilot if it carries a number, and a company-wide rollout with no baseline is still a demonstration.
3. The metric your first pilot will move has never been measured in your organisation. What belongs in the charter?
  • A. A target, with the baseline reconstructed at Day 90
  • B. The published industry benchmark, used in place of a baseline
  • C. A qualitative success statement agreed with the business owner
  • D. The first thirty days spent establishing the baseline, named as the pilot's first deliverable with an owner and a date
D. The first thirty days spent establishing the baseline, named as the pilot's first deliverable with an owner and a date — A baseline built after the fact is shaped by the result you hoped for, and a benchmark measures someone else's operation. Measuring the starting point is legitimate pilot work with an owner and a date.

Today’s Assignment

Write the complete pilot charter for the top-ranked initiative in your own organisation, and sign it as the sponsor.
  • Take the first-ranked candidate from the portfolio you built for your own business last session. If it has changed, say in one line why.
  • Complete all nine fields: the problem as a single decision, both owners, the metric with its baseline, the timeline with checkpoint and Day-90 date, the budget including internal time, the risk review and governance control, the sponsor, and the measured outcome.
  • For the baseline, give the figure, the record it comes from and the period it covers. If it does not exist, write in the thirty days that will establish it, with the owner and the reporting date.
  • State the guardrails: the consequence class, the human approval point, and the documented undo.
  • Write the Day-90 decision in advance — what makes you continue, expand or stop — then sign and date it as sponsor and name the field you found hardest to fill in. Four hundred to nine hundred words.
YOUR CHARTER

Section 18 — Our first pilot charter, signed.

How this is marked — the rubric
All nine charter fields completed for an initiative in the student's own organisation, with no field left as an intention30
Baseline stated as a figure with its named source and period, or a written thirty-day plan to establish it with an owner and a date30
Both owners named by role, plus a governance control with a human approval point and a documented undo20
Continue, expand and stop conditions for Day 90 written in advance in measurable terms20
Total · pass mark 70100
Submitting session 18
Write your answer in Word or Google Docs. The first line must read Session: 18, or the submission is refused. Upload the Word file (.docx), or switch to the Google Doc tab and paste your document’s share link.
Marked against the rubric above and returned as a written letter, saved to your progress page. Do not submit until you have passed the self-check above.
ASSESSMENT NOW OPEN

Pop Quiz 4 — The Ninety Days opens now. Sit it before you start the next session — it is how you find out whether the doctrine landed, and the practice papers may be resat as often as you like.

5 questions · 10 minutes · covers Sessions 16–18 · pass mark 70
Sit Pop Quiz 4 →Closed book, no notes, and Coach Ritchie switches himself off while you sit it.
Capabilities Covered
Pilot charteringBaseline disciplineOwner accountabilityCheckpoint governanceStopping cleanly
Tick it once you have submitted.Next: Session 19 →
Execution · CapabilitySESSION 19
Capability, Partners and the Five Failure Modes
Session 19 of 20 · 25-Minute Module

Why This Matters

Two capabilities decide whether any of this survives contact with your organisation, and they are the two most often bought from outside: data engineering and AI governance. Rent them both and your operating brain sits in someone else's building, on someone else's renewal terms. This session is about building them, mapping the rest of the capability to roles rather than training everyone identically, and choosing partners on a single test. Then the five ways programmes like yours actually die, so you can name which one is most likely to kill yours before you start.

25-Minute Module
5:00 – 11:00
Capability by role, not by headcount
  • The point is not to make everyone a data scientist. It is to give every role the right depth: awareness, working, proficient or expert.
  • RoleDepth neededWhat the person must be able to do
    Engineers and specialistsDeepest process analyticsInterrogate a model and trust their judgement against it
    Front-line supervisorsPractical tool fluencyRead an alert, check it against what they see, act
    Maintenance and operationsInterpretation and feedbackAct on a criticality score and code the work so the model learns
    Commercial and business developmentLiteracy and prompt fluencyStress-test an analytical answer before a client sees it
    Compliance and assuranceGovernance depthExplain how an AI-derived number was produced and defended
    Leadership and the boardDeepest governance literacySet the risk appetite, fund it, tie it to an outcome
  • A capability map turns upskill everyone into something costable: for each role, which skills, to what depth, by when. The trap is the certificate, so design the application loop before the curriculum.
Measure training-to-performance conversion, not completion. Completion only tells you that people attended.
16:00 – 21:00
The five ways this dies
  • Five failure modes kill programmes like the one you have designed. Not one is technical, and not one arrives announced.
  • Failure modeHow it shows upThe control that prevents it
    Starting with technology instead of valueA platform chosen before the loss is quantifiedNo candidate enters the portfolio without a value-at-stake figure
    Waiting for perfect dataA data lake built first, ahead of any decisionBuild the foundation around the priority decisions
    Insight with no ownerAlerts reaching no named personEvery insight carries a named owner and a deadline
    Automating past your ability to governAutonomy granted faster than controls and undoAutonomy earned rung by rung, matched to consequence
    Measuring activity instead of outcomesModels deployed, dashboards built, people trainedReport outcomes against a baseline
  • THE DOCTRINE

    Name the failure mode most likely to kill your programme before you start, and the one control that prevents it. That paragraph is a pre-mortem, and it is worth more than a risk register.

  • In my experience the most common in a capable, well-intentioned business is the third, insight with no owner, because it is the only one that looks like progress all the way to the end.
Write the pre-mortem yourself, in one paragraph, and read it again at Day 60.
Key Terms

Data engineering

Building and maintaining the pipelines, definitions, lineage and quality controls models depend on. The most reliable cause of a stalled AI programme when it is absent.

Pre-mortem

A short written judgement, made before work begins, naming the most likely cause of the programme's failure and the single control that prevents it.

Self-Check — Before You Submit
1. Two partners bid for your first pilot. One demonstrates a polished product on your own data within a week. The other is slower, brings a client's baseline and the measured movement against it, and asks who will own the outcome internally. Which is the stronger bid?
  • A. The first, because speed of demonstration proves delivery capability
  • B. The second, because a measured movement against a baseline is the only evidence they convert slides into numbers
  • C. Neither: run the first pilot entirely in-house
  • D. Both, split across the pilot so they can be compared
B. The second, because a measured movement against a baseline is the only evidence they convert slides into numbers — The decisive question is whether a partner can take you from a slide to a number, and a reference baseline answers it. A polished demonstration tells you about their sales engineering, and splitting a first pilot means neither partner owns the outcome.
2. Which two capability tracks should be built first, and why?
  • A. Prompt fluency and field analytics, because they reach the most people
  • B. Executive literacy and change management, because adoption decides everything
  • C. Data engineering and AI governance, because their absence stalls everything else
  • D. Data science and model development, because models are the product
C. Data engineering and AI governance, because their absence stalls everything else — Those two are the scarcest skills and the most often outsourced: there is little point training analysts on data nobody can engineer or models nobody can govern. Data science is easier to buy in once governance exists.
3. A programme reports twelve models deployed, four dashboards live and three hundred staff trained, and cannot state one outcome moved against a baseline. Which failure mode is this?
  • A. Measuring activity instead of outcomes
  • B. Waiting for perfect data
  • C. Automating past your ability to govern
  • D. Starting with technology instead of value
A. Measuring activity instead of outcomes — Deployed, live and trained are activity counts, not business outcomes. It may also have started with technology, but the reportable symptom is the measurement failure, which lets a programme look healthy until the budget round.

Today’s Assignment

Write your own capability plan by role, your partner selection test, and a one-paragraph pre-mortem.
  • Map capability for at least five roles in your own organisation: the role, the depth it needs, what the person must be able to do, and how you would assess it.
  • Name the two tracks you will build first and the sponsor of each. If they are not data engineering and governance, defend the substitution.
  • State your organisation's honest position on the maturity curve — awareness, literacy, application or ownership — with the evidence you would show a sceptic.
  • Write your partner test as three questions you will ask every bidder, one of which must take them from a slide to a number, and say what an inadequate answer looks like.
  • Write the pre-mortem: which of the five failure modes is most likely to kill your programme, why that one in your organisation, and the control that prevents it. Four hundred to nine hundred words in total.
YOUR CHARTER

Section 19 — Our capability plan, partner test and pre-mortem.

How this is marked — the rubric
Five or more roles from the student's own organisation mapped with a stated depth and an assessable description of what the person must do30
Two first tracks named with a sponsor for each, and the maturity-curve position stated with evidence rather than aspiration25
Partner test written as three answerable questions, one requiring a reference baseline and a measured movement20
Pre-mortem names one of the five failure modes, argues it from the student's own organisation, and names one preventive control25
Total · pass mark 70100
Submitting session 19
Write your answer in Word or Google Docs. The first line must read Session: 19, or the submission is refused. Upload the Word file (.docx), or switch to the Google Doc tab and paste your document’s share link.
Marked against the rubric above and returned as a written letter, saved to your progress page. Do not submit until you have passed the self-check above.
ASSESSMENT NOW OPEN

Practice Exam 4 — Full Syllabus opens now. Sit it before you start the next session — it is how you find out whether the doctrine landed, and the practice papers may be resat as often as you like.

15 questions · 25 minutes · covers Sessions 1–19 · pass mark 70
Sit Practice Exam 4 →Closed book, no notes, and Coach Ritchie switches himself off while you sit it.
Capabilities Covered
Capability mappingOwned versus rented capabilityPartner selectionPre-mortem disciplineFailure-mode literacy
Tick it once you have submitted.Next: Session 20 →
The Leadership Mandate · CapstoneSESSION 20
The Leadership Mandate and Your 90-Day Charter
Session 20 of 20 · 25-Minute Module

Why This Matters

Nineteen sessions ago I asked how your organisation classifies AI. Today you sign what you have built. This session has three parts: an honest look at the leader this work requires, which is a self-assessment rather than a portrait; the whole doctrine in one pass; and the capstone, which is the charter itself — nineteen sections, one document, one named first pilot, one baseline, one owner, one start date. I have tried to be direct with you rather than encouraging, and I will keep that up for one more session.

25-Minute Module
5:00 – 11:00
The eight capabilities, as a self-assessment
  • Eight capabilities define the leader this work requires. Score yourself 0 to 5 on each and write the evidence. Not your organisation. You.
  • CapabilityThe question to answer honestly about yourself
    Strategic clarityDo I know where AI creates value, and where I refuse to chase it?
    Operational disciplineIs every model I fund linked to a decision and an action?
    Data accountabilityCan I name the owner of every data domain my decisions need?
    Governance maturityCould I show the board the model inventory, approvals and undo?
    People developmentAm I building the two scarce tracks, or renting them?
    Commercial focusIs every investment anchored to a baseline? Have I killed one?
    Execution speedDo I scale by replication, or by demonstration?
    Owned local capabilityDo we own the intelligence layer, or rent it?
  • Two matter most for the executives I meet: data accountability and commercial focus. Neither can be delegated. Your lowest two scores are your development plan.
Score this alone, in ten minutes, and show nobody. The value of this one is in the honesty.
16:00 – 21:00
Move now
  • The technology will keep improving whether or not you act. Regulation will keep becoming measurement-based. The only variable you control is whether your company is built to use any of it.
  • THE DOCTRINE

    Pick the one loss that costs you most, name the owner, set the baseline, and start the ninety days on Monday. Not a committee. Not a strategy offsite. A start.

  • ENERGY · THE WORKED CASE
    • For an operator that usually means the deferment that recurs every month under a code nobody owns. Name the loss, name the reliability manager, take the baseline from the allocation record, and start.
    OUTSIDE ENERGY · THE PARALLEL
    • For a contractor it is usually rework, or the schedule slip found at the monthly report. Same moves: name the loss, name the project-controls manager, take the baseline from the last four projects, and start.
  • A committee formed to decide where to begin is a decision to begin later. Put your first Gate 0 charter in the diary for next week.
Twelve weeks from now you will hold either a measured number or a longer plan.
Key Terms

Executive summary

The one page a board decides from: the decision requested, the value at stake, the first pilot and its baseline, the owner, the start date and the review date.

Execution speed

Moving from pilot to scale by disciplined replication rather than a parade of demonstrations. Measured in value banked, not initiatives launched.

Self-Check — Before You Submit
1. Your charter is complete except for one thing: the baseline for the first pilot has never been measured, and your board meets in a fortnight. What goes in the document?
  • A. The target, with the baseline reconstructed once results arrive
  • B. A comparable figure from a peer company, clearly attributed
  • C. The first thirty days named as baseline establishment, with the owner, the source and the reporting date
  • D. A qualitative success statement, so the pilot is not delayed
C. The first thirty days named as baseline establishment, with the owner, the source and the reporting date — Measuring the starting point is legitimate, chartered work, and naming it as a deliverable keeps the board honest. A baseline reconstructed afterwards is shaped by the result, and a peer's figure measures someone else's operation.
2. What does the doctrine mean when it says the decisive figure is not the most technical person in the room?
  • A. Technical depth is unnecessary at executive level
  • B. AI leadership means connecting operations, data, risk, technology, finance, people and governance into one model and owning the result
  • C. Technical work should be outsourced to specialists
  • D. The board should govern AI without executive involvement
B. AI leadership means connecting operations, data, risk, technology, finance, people and governance into one model and owning the result — The claim is about integration and accountability, not about technical depth being useless: data accountability and governance maturity demand real understanding. What is rejected is the idea that the deepest technologist automatically leads an operating-model change.
3. Which of these belongs on the one-page executive summary of your charter?
  • A. The model architecture and the vendor shortlist
  • B. The twelve-pillar scores for every function
  • C. Every candidate in the portfolio, with the arithmetic
  • D. The decision requested, the value at stake, the first pilot with its baseline and owner, the start date and the review date
D. The decision requested, the value at stake, the first pilot with its baseline and owner, the start date and the review date — A board approves a decision, a number and an accountability, and needs the review date to hold you to all three. Architecture and scorecards belong in the body, where they cannot bury the decision.

Today’s Assignment

Assemble the nineteen charter sections you have written into one signed 90-Day AI Operating Model Charter for your own organisation, with a one-page executive summary.
  • Assemble all nineteen sections in order and edit them for consistency. Where a later session changed your mind, correct the earlier section and say so in a line.
  • Name the first pilot. It should be the charter you signed in Session 18 unless something has genuinely changed, in which case argue the change.
  • State the baseline as a figure with its source and period; both owners by role and name; the sponsor; and the start date as an actual date, not a quarter.
  • Write the one-page executive summary: the decision requested, the value at stake, the first pilot and its baseline, the owner, the start date, the governance control and the review date.
  • Read the document as your most sceptical board member and fix whatever would not survive the question “how do you know?”. Then sign and date it, and name the one commitment you are least confident your organisation will keep.
YOUR CHARTER

The whole charter, assembled and signed.

How this is marked — the rubric
All nineteen sections present, in order, internally consistent, with no placeholders and no section unresolved30
A real baseline for the first pilot — a figure with its named source and period — rather than a target, a benchmark or an intention25
A named owner by role and name for every commitment, plus the sponsor's signature and an actual start date25
A defensible first pilot with its value at stake quantified, and a one-page executive summary carrying the decision requested, the owner, the start date and the review date20
Total · pass mark 70100
Submitting session 20
Write your answer in Word or Google Docs. The first line must read Session: 20, or the submission is refused. Upload the Word file (.docx), or switch to the Google Doc tab and paste your document’s share link.
Marked against the rubric above and returned as a written letter, saved to your progress page. Do not submit until you have passed the self-check above.
FINAL EXAM

Your Final Exam is sat in this session. 15 questions, of which 3 are rebuilt from questions you got wrong on the practice papers. Sit it once your capstone is submitted.

15 questions · 30 minutes · covers Sessions 1–20 · pass mark 70
Sit the Final Exam →Closed book, no notes, and Coach Ritchie switches himself off while you sit it.
Capabilities Covered
Integrative AI leadershipHonest self-assessmentCharter assemblyBoard-ready summaryExecution start discipline
Tick it once you have submitted.Sit the Final Exam →
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